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A GUIDE TO COVID CONFIDENCE AT OUR VENUE

WELCOME BACK TO OUR VENUE AND THE WORLD OF LIVE EVENTS

At Farnborough International Exhibition and Conference Centre, we have developed a set of guidelines in line with the agreed industry 'All Secure Standard' and Government advice to effectively deliver and host safe events.

A SAFE SPACE TO RECONNECT

We are living and working with a new set of social practices and behaviours, and so we've worked collaboratively with organisers to design events that feel safe and comfortable, in line with government advice.

As well as changes to how we operate our venue, we've developed ways to work collaboratively to create an environment that generates confidence and delivers success for your business.

At Farnborough International Exhibition and Conference Centre, we have an abundance of versatile space and the expertise to help you plan and deliver a safe, memorable event.

COVID CONFIDENCE FAQS

Organising an event

Can I book a virtual site visit?

Yes, we have the option of a virtual tour of the venue and remote meetings if you do not wish to visit the site in person. However, we are effectively operating safe face-to-face site visits.

What are the current capacities for an event?

We have 9 flexible conference rooms for smaller events and we have the ability to utilise our multipurpose hall to hold larger scale conferences in line with social distancing regulations. Our expert team will advise the best way of accommodating your requirements and find a space fit for purpose.

Will I need to purchase additional safety signage for my event?

Signage is implemented throughout the venue to communicate key safety messaging regarding social distancing and hygiene advice, including digital screens and other signage in high-use areas.

What happens if my event gets cancelled?

We offer flexible contracts to give you peace of mind – if your event is cancelled due to Covid-19, your booking will be protected and moved to another suitable date. If you are a visitor, please keep an eye on the event’s website for the latest updates.

How is car parking managed to cater for social distancing?

We have 3,500 car parking spaces available on site. Our team will help you plan parking to cater for social distancing.

Are there hand sanitisers on site?

Yes, we have multiple automatic touch-free hand sanitiser stations on site for your use throughout the building.

Will there be extra cleaning in the venue?

An enhanced cleaning regime will be implemented with increased frequency with daily deep cleans conducted during events, including effective waste management.

How will use of the toilet facilities be managed during an event?

Clear signage is in place to indicate which toilets, urinals, sinks and hand dryers are in use to cater for social distancing if required dependent on the size of your event.

How will catering be operated safely during an event?

Our catering will be operating effective distancing measures, one way systems, managed seating areas and a cashless payment service.

How will cloakrooms be managed?

To support a reduction in touch points and cross contamination we will not be operating a cloakroom as a venue.

 

Do I have to wear a mask when visiting Farnborough International Exhibition and Conference Centre?

We encourage you to bring a mask and cover your face during your visit to the venue when using the indoor facilities. 

What do I do if I have an underlying condition and cannot wear a mask?

Please inform a member of staff and we will provide you will a lanyard so you are not asked to wear a mask during your visit.

What is the track and trace process?

All visitors must submit their contact details to their Farnborough International host prior to their visit. Farnborough international will hold information electronically in a secure location for 28 days after the visit when it will then be permanently and securely deleted. Farnborough International will only share this information with NHS track and trace within the 28 day period if necessary to do so.

Are there any restrictions on who can attend an event at the venue?

Please do not come on site if you (or anyone in your household) are feeling unwell and have any of the following symptoms;

  • High Temperature
  • Dry cough
  • Headache
  • General flu like symptoms.
  • Loss of taste or sense of smell.

What do I do if I feel unwell during an event?

Please leave the site immediately if you have any Covid-19 symptoms. For any other medical requirements there will be first aid trained staff on site if you require any immediate attention.

Are there hand sanitisers on site?

Yes, we have multiple automatic touch-free hand sanitiser stations on site for your use throughout the building.

Will there be extra cleaning in the venue?

An enhanced cleaning regime will be implemented with increased frequency with daily deep cleans conducted during events, including effective waste management.

How will use of the toilet facilities be managed during an event?

Clear signage is in place to indicate which toilets, urinals, sinks and hand dryers are in use to cater for social distancing if required depending on the size of the event.

How will catering be operated safely during an event?

Our catering will be operating effective distancing measures, one way systems, managed seating areas and a cashless payment service.

How will cloakrooms be managed?

To support a reduction in touch points and cross contamination we will not be operating a cloakroom at our venue.

YOU'RE IN SAFE HANDS

We will work with you to help you reconnect with your colleagues and industry in a safe space.

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